Horison Ultima Seminyak

by

HHRMA Hotel Bali – Horison Ultima Seminyak

WE ARE HIRING!

Hotel Horison Ultima Seminyak is looking for passionate and dedicated individuals to join our team! If you have a strong hospitality mindset and a commitment to excellent service, we want to hear from you!

Available Positions:

  1. Guest Service Agent (Staff)
  2. Guest Service Agent (Daily Worker)
  3. Waiter (Staff)
  4. Waiter (Daily Worker)

Guest Service Agent (Staff)

Job Description:

  • Greet and welcome guests professionally.
  • Handle check-in and check-out processes efficiently.
  • Provide information about hotel services, facilities, and local attractions.
  • Address guest inquiries, requests, and complaints in a courteous manner.
  • Process payments and maintain accurate guest records.
  • Coordinate with other departments to ensure smooth guest experiences.
  • Maintain a professional and friendly demeanor at all times.

Job Requirements:

  • Minimum diploma in hospitality, tourism, or a related field.
  • Previous experience in front office or customer service is preferred.
  • Proficiency in English (additional languages such as Chinese, French, Korean, or Hindi are a plus).
  • Strong communication and problem-solving skills.
  • Familiarity with VHP is an advantage.

Guest Service Agent (Daily Worker)

Job Description:

  • Assist with check-in and check-out procedures.
  • Provide general information about the hotel and local attractions.
  • Support full-time staff in handling guest requests and complaints.
  • Assist with front desk administrative tasks as needed.
  • Ensure a high level of customer service.

Job Requirements:

  • Diploma or relevant experience in hospitality is preferred.
  • Basic knowledge of hotel operations.
  • Good communication skills in English; other languages are a plus.
  • Familiarity with VHP is an advantage.

Waiter (Staff)

Job Description:

  • Greet and serve guests in a professional and friendly manner.
  • Take food and beverage orders accurately and efficiently.
  • Deliver orders promptly and ensure guest satisfaction.
  • Maintain cleanliness and organization in the dining area.
  • Assist with table setting, refilling beverages, and clearing tables.
  • Handle guest inquiries and complaints professionally.
  • Collaborate with kitchen and bar staff to ensure smooth service.

Job Requirements:

  • Minimum high school diploma; hospitality training is a plus.
  • Previous experience in F&B service or hospitality is preferred.
  • Good communication skills in English; additional languages are an advantage.
  • Excellent customer service and teamwork skills.
  • Familiarity with VHP is an advantage.

Waiter (Daily Worker)

Job Description:

  • Assist in serving food and beverages to guests.
  • Support staff in setting up tables, refilling drinks, and clearing dishes.
  • Maintain cleanliness and hygiene in the dining area.
  • Provide friendly and efficient service to guests.
  • Assist in food running and order delivery.

Job Requirements:

  • Previous experience in F&B service is a plus but not required.
  • Basic knowledge of hospitality and customer service.
  • Good communication skills and a positive attitude.
  • Familiarity with VHP is an advantage.

Benefits Staff:

  1. Mandiri Inhealth Insurance
  2. Meal

Benefits DW:

  1. BPJS Ketenagakerjaan (JKK & JKM).
  2. Meal

Please send your CV & recent photograph to:

hrofficer@horisonseminyak.com
Subject: Name_Position
(Only shortlisted candidates will be notified for further recruitment process)
More Info:
Address: Hotel Horison Ultima Seminyak, Jl. Arjuna (Double Six), Seminyak
Telephone: +62 361-730733 / +62 882-9970-0009

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