HHRMA Hotel Bali – Suenyo Eco Retreat
Front Office Receptionist – Suenyo Eco Retreat
📍 Location: Jl. Pantai Nyanyi Banjar Kb. No.39, Pandak Gede, Kec. Kediri, Kabupaten Tabanan, Bali 82121 https://maps.app.goo.gl/xpNXvx9xKpUkfjVK6
⏳ Employment Type: Full-Time
About Suenyo Eco Retreat
Suenyo Eco Retreat is a sanctuary where nature, culture, and heartfelt hospitality come together. We believe in offering a personalized and memorable guest experience, ensuring that every stay is peaceful, comfortable, and magical.
We Are Looking For:
A Front Office Receptionist who is passionate about hospitality, attentive to details, and eager to create unforgettable moments for our guests. You will be the face of Suenyo, ensuring that every guest feels welcomed and taken care of from check-in to check-out.
Responsibilities:
- Warmly welcome and assist guests during their stay.
- Handle check-ins, check-outs, reservations, and online bookings.
- Respond to calls, emails, and guest inquiries efficiently.
- Assist with transactions, billing, and handling guest complaints professionally.
- Collaborate with the Housekeeping and Kitchen teams to fulfill special requests.
- Go the extra mile to provide personalized guest experiences.
- Maintain a welcoming, organized, and peaceful front desk environment.
Qualifications:
- Fluent in English (both spoken and written).
- Minimum 2 years of experience in a hotel/resort front office or receptionist role.
- Excellent communication skills and a positive, service-minded attitude.
- Commitment to high-level customer service and problem-solving.
- Well-groomed, professional, and able to work independently or in a team.
- Computer literate, fast typer, and comfortable with reservation systems.
- Preferably living in the Kediri-Tabanan area or within commuting distance.
- Flexible to work morning, evening, and occasional night shifts.
What We Offer:
- Competitive salary, service charge and benefits.
- The opportunity to be part of a sustainable and culture-driven retreat.
Salary Offer: 6,000,000 – 10,000,000
Due date: 31 March 2025
Contact Email: