HHRMA Hotel Bali – Imani Suites
Imani Suites, boutique hotel located in the heart of Seminyak’s prestigious Petitenget area. With a range of luxury suites and boasting a magnificent rooftop pool deck, Imani Suites is the perfect location to relax and unwind whilst enjoying the lights, atmosphere and fine dining experiences that Petitenget has to offer.
We are currently looking for a potential candidate to join our team as :
Guest Service Agent (GSA)
Responsibilities :
- Welcome guests & handle check-in/out;
- Answer inquiries & address guest concerns;
- Manage reservations & room assignments;
- Process payments & maintain accurate records;
- Support other departments & ensure security;
- Promote hotel services & maintain a positive image.
Qualifications :
- Minimum Diploma in Hospitality, Marketing, or Communication;
- Minimum 2 years of experience in Guest Service Agent (GSA) or Front Office Receptionist, preferably in the hospitality industry;
- Exceptional customer service skills and active listener;
- Has good personality, attitude, discipline and neat appearance;
- Highly organized and able to work with a system in following up with customer from quotation to final payments;
- Excellent communication and interpersonal skills;
- Fluent in English and Bahasa;
- Adept at prioritizing, scheduling and multitasking;
- Familiar with VHP system;
- Ability to work independently and as part of a team;
- Able to join immediately;
- Based in Bali.
Waitress / Waiter
Responsibilities:
- Welcome guests warmly and ensure a positive first impression upon arrival;
- Effectively communicate with guests to ascertain their food and beverage preferences;
- Accurately take and transmit food and beverage orders;
- Deliver food and beverages to guests’ tables in a timely and courteous manner;
- Maintain a clean and organized dining area, ensuring adherence to hygiene and safety standards;
- Proactively address guests’ needs and inquiries, providing exceptional customer service;
- Collaborate effectively with team members to optimize service delivery and ensure a seamless dining experience for all guests.
Qualifications:
- Minimum 2 years of experience in related position, background in the hospitality or F&B domain is preferred;
- Good communication skills, good personality and discipline;
- Fluent in English and Bahasa;
- Neat personal appearance and a high level of personal hygiene;
- Ability to cope with the physical demands of the job;
- Familiar with EDC machine;
- Ability to work as part of a team;
- Able to join immediately;
- Based in Bali.
Housekeeping Supervisor
- Responbility
- Sweeping, mopping, and vacuuming floors.
- Cleaning bathrooms, including toilets, sinks, and showers/tubs.
- Decluttering rooms and organizing items.
- Maintaining a tidy and presentable space.
- Stocking supplies (e.g., toiletries, cleaning products).
- Reporting any repairs needed (e.g., leaks, broken appliances).
- Following a cleaning schedule or plan to ensure all areas are regularly addressed.
- Preparing rooms for guests.
- Offering additional services, such as bed-making and refreshing towels.
Engineering Daily Worker
Responbility
- Technical Knowledge: Expertise in mechanical, electrical, plumbing, and HVAC systems.
- Problem-Solving: Ability to quickly identify issues and provide effective solutions.
- Preventive Maintenance: Knowledge of maintaining hotel infrastructure before problems arise.
- Safety Standards: Familiarity with health and safety regulations, particularly concerning the safety of electrical and mechanical systems.
- Communication Skills: Interaction with hotel management, guests, and staff requires clear communication, especially when resolving issues that might affect the guest experience.
Qualifications
- Certification in Engineering or Related Fields: Many roles require certifications or degrees in mechanical, electrical, or civil engineering, or a related discipline.
- Experience in Hospitality: Experience in hotel settings can be a plus, as it requires knowledge of the specific challenges hotels face.
- Licenses: Depending on the region and role, certain positions (like electricians or plumbers) may require professional licenses.
Commis Chocolatier
Key Roles and Responsibilities
- Chocolate Preparation: Assisting in the preparation of chocolate for various products (bonbons, pralines, truffles, chocolate bars, etc.).
- Workstation Maintenance: Ensuring the chocolate workstation is clean, organized, and stocked with necessary materials.
- Moulding and Tempering: Learning the essential techniques such as tempering chocolate, molding, and coating.
- Confectionery Making: Assisting in the creation of other confections (e.g., fudge, caramel, fillings) that complement chocolate products.
- Packaging: Helping to package chocolates and ensure the presentation is visually appealing.
- Maintaining Quality: Assisting in ensuring products meet the desired taste and texture by following strict recipes and techniques.
- Cleaning and Sanitation: Following proper hygiene and cleanliness standards in the kitchen.
- Support Senior Chocolatiers: Helping senior chocolatiers with specialized tasks, which may include troubleshooting or experimenting with new recipes and techniques.
Skills and Qualifications for Commis Chocolatier
- Basic Culinary Skills: A foundational understanding of culinary arts, especially pastry and chocolate work, is beneficial.
- Interest in Chocolate: A passion for chocolate and learning about its diverse uses is crucial.
- Attention to Detail: Precision is key in chocolate making, whether it’s for tempering chocolate or creating detailed designs.
- Manual Dexterity: Good hand-eye coordination for molding, shaping, and decorating chocolates.
- Creativity: While working under supervision, a commis chocolatier may need to come up with new ideas for chocolate products or presentations.
- Organization: Strong organizational skills to manage ingredients, tools, and workstations efficiently.
- Physical Stamina: The job may require standing for long periods, lifting heavy items, and repetitive motions.
- Food Safety and Hygiene Knowledge: Knowledge of proper food handling and hygiene procedures is essential.
Qualifications
- Culinary Diploma/Certificate: While not always mandatory, a diploma or certificate in culinary arts, pastry arts, or a similar field from a recognized institution is often preferred.
- Experience: Although a commis position is usually an entry-level role, some experience in a kitchen (even as an intern or apprentice) or a background in baking/pastry work is an advantage.
- Willingness to Learn: A strong desire to develop skills and techniques in the art of chocolate making, often through mentorship from senior chocolatiers.
Purchasing Supervisor
Responsibilities:
- Oversee and supervise the purchasing department to ensure timely and cost-effective procurement.
- Develop and implement purchasing policies and procedures.
- Analyze market trends and supplier performance to make data-driven purchasing decisions.
- Negotiate contracts and manage supplier relationships.
- Monitor and ensure compliance with company policies and legal requirements in the purchasing process.
- Work closely with finance and accounting departments to manage budgets and expenses.
- Provide leadership and training to purchasing staff.
Requirements:
- Bachelor’s degree in supply chain management, business administration, or a related field.
- Minimum of 3 years of experience in purchasing or procurement, with at least 1 year in a supervisory role.
- Strong negotiation and analytical skills.
- Excellent communication and interpersonal skills.
- Proficiency in procurement software and Microsoft Office Suite.
Please send your update CV, application letter and references with the latest photograph to:
hr@imanisuites.com CC: hrimanisuites@gmail.com
Subject line: Name_Position
Only shortlisted candidates will be notified for the further recruitment process.
The deadline for submitting applications for this position is Desember 31th, 2024.