ARNA Suites and Ocean Lounge Nusa Penida

HHRMA Hotel Bali – ARNA Suites and Ocean Lounge

ARNA OCEAN SUITES & LOUNGE
Location : https://maps.app.goo.gl/DxNr19g8VJr7dfxH6

We are seeking a dedicated and experienced IT SPV  to join our team in the beautiful island setting of Nusa Ceningan. If you have a passion for hospitality and are ready to contribute to a dynamic environment, we’d love to hear from you.

Job Title: IT SPV

Key Responsibilities:

IT Infrastructure & Operations

  • Oversee and maintain all IT hardware, software, and networks within the hotel.
  • Ensure the smooth operation of hotel/resort management systems (PMS, POS, reservation systems, etc.).
  • Monitor network performance and ensure high availability of IT services.
  • Implement and maintain cybersecurity measures to protect hotel data.

Support & Troubleshooting

  • Provide technical support to hotel/resort staff and guests for IT-related issues.
  • Troubleshoot and resolve hardware, software, and network problems.
  • Maintain an IT helpdesk system for efficient issue tracking and resolution.

System Administration & Security

  • Manage user accounts, access control, and data security policies.
  • Perform regular data backups and ensure disaster recovery plans are in place.
  • Update and maintain IT policies and procedures according to industry standards.

Project Management & Vendor Coordination

  • Coordinate with third-party vendors for IT services, software updates, and hardware maintenance.
  • Assist in the implementation of new IT projects and system upgrades.
  • Monitor IT budgets and recommend cost-effective solutions for the hotel’s technology needs.

Qualifications & Requirements:

  • Bachelor’s degree in Information Technology, Computer Science, or a related field.
  • Minimum 2 years IT SPV management or 3 years of experience in IT support, preferably in the hospitality industry.
  • Strong knowledge of hotel/resort IT systems, including PMS (e.g., Opera, Fidelio), POS, and networking.
  • Experience with Windows and Linux-based systems, network administration, and cybersecurity best practices.
  • Excellent problem-solving skills and ability to work under pressure.
  • Strong communication skills with the ability to train and support non-technical staff.
  • Willing to relocate to Nusa Ceningan.

Benefits:

  • Competitive salary & service charge
  • Boat Sanur-Cenigan
  • Mess Sharing
  • Shuttle Transport

Submission deadline : 5 April 2025
Please fill the subject with position you apply
Example: ITSPVArna_Name

Email : hrm@arnabali.com

Don`t copy text!