HHRMA Hotel Bali – Manggar Indonesia Hotel
Manggar Indonesia Hotel is very impressed with the concept of modern building and combined with Balinese style architecture. The park is very beautiful arrangement that comes with a Swimming Pool will make the guests feel very comfortable and the great location nearby International Ngurah Rai Airport.
Currently looking for:
FRONT OFFICE SUPERVISOR
We are seeking a motivated and detail-oriented Front Office Supervisor to join our team in Bali.
Qualifications:
- FEMALE
- Minimum 1 Years experience in similar position.
- Fluent in English, both verbal and written, to professionally communicate with the guest.
- Familiar with Online Travel Agent (OTA), Outlook, Microsoft Office and Hotel System.
- High level of accuracy in data entry, ensuring that no errors are made in the Reservation and Guest billing.
- Able to troubleshoot issues that may arise when verifying data, Guest Details including handle complaint.
- Initiative, willing to learn, and adapt to new tools and methods to improve the guest satisfaction.
- Ability to manage tasks efficiently.
- Ability to Manage the Front Office team and create the Schedule.
- Good communication and problem solving.
Job desk:
- Double check the guest reservation, special request and payment.
- Mapping the room type are accurate base on the guest reservation.
- Continuously update the data to ensure the guest details is update.
- Supervise the performance of front office staff.
- Make sure the operational is running well.
- Dealing with direct booking or offline agent and issue the invoice.
- Good communication with the other department.
- Prepare monthly report.
Please send your CV and application with latest photograph to: