HOUSEKEEPING ASSISTANT MANAGER | Lyvin Melasti Uluwatu Pecatu

HHRMA Hotel Bali – Lyvin Melasti

HOUSEKEEPING ASSISTANT MANAGER
DUE DATE JOB ADS: 31 April 2025

Qualifications:

2-3 years in housekeeping or a supervisory role, ideally in luxury villas, resorts, or five-star hotels.
Proven ability to lead housekeeping teams and uphold high-quality standards.
Relevant educational background in hospitality or a related field.
Basic computer literacy and familiarity with housekeeping systems.
Strong customer service mindset and a commitment to exceeding guest expectations.
Exceptional attention to detail and dedication to maintaining luxury standards.
Expertise in managing schedules, rosters, and budgets effectively.
Ability to coach and develop team members.
Excellent English skills, with additional languages as a plus.
Good Understanding of cleaning products, equipment, and sustainable practices in housekeeping.
Strong organizational and problem-solving capabilities.

JOB DESCRIPTION:

Supervise and coordinate the activities of housekeeping staff.
Assign duties and inspect work to ensure high standards of cleanliness.
Schedule staff shifts and manage time-off requests to maintain optimal staffing levels.
Ensure all areas meet the organization’s cleanliness standards.
Conduct routine inspections of all areas to ensure high-quality standards.
Address any issues or complaints regarding cleanliness or housekeeping services.
Monitor inventory levels of cleaning supplies, linens, and amenities.
Place orders for necessary supplies and ensure timely replenishment.
Control costs and minimize waste by managing inventory effectively.
Monitor the performance of housekeeping equipment and arrange for maintenance or replacement as needed.
Ensure compliance with health and safety regulations.
Address guest inquiries, requests, or complaints promptly and professionally.
Collaborate with the front office and other departments.
Ensure lost and found items are handled according to property policies.
Prepare and maintain housekeeping records such as schedules, checklists, and inspection reports.
Planning, organizing, and directing housekeeping operations.
Train & mentor, the team members to ensure compliance, work quality, and maintain morale and high performance.

PROPERTY DETAILS: