Hu’u Villas Seminyak

HHRMA Hotel Bali – hu’u Villas

hu’u Villas located at Petitenget, Seminyak – Bali, is looking for a motivated, honest and qualified candidate to fill the position of:

SENIOR GUEST RELATIONS EXECUTIVE – FRONT OFFICE

Requirements:

  • Local, age between 30-40 years old.
  • Minimum 3 years’ proven Front Desk experience as a Senior Guest Relations Executive or similar position.
  • Diploma in Hospitality Management, or similar.
  • Familiarity with hospitality industry standards.
  • A guest-oriented and professional attitude.
  • Proficiency in English; knowledge of additional languages is a plus.
  • The ability to work in a team or individually as and when required.
  • Excellent organizational and time management skills.
  • Outgoing and cheerful personality.
  • Computer literacy.

Responsibilities and Duties:

  • Review arrival lists to welcome guests.
  • Process arrival guests check-in and check-out.
  • Provide information to guests about amenities, surrounding venues, etc.
  • Promote hu’u experiences to guests.
  • Assist guest’s requests, such as villa facilities, transportation, restaurant recommendations & reservation, etc.
  • Address guest feedbacks and report to HOD.
  • Daily record of Guest Experiences and report to HOD.

If you meet the above requirements, please email your curriculum vitae (in English) together with recent color photograph to:

HQHR@huubali.com
Please state the Job Title in the email “Subject”.
Only qualified candidates will be notified.

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