HHRMA Hotel Bali – hu’u Villas
hu’u Villas located at Petitenget, Seminyak – Bali, is looking for a motivated, honest and qualified candidate to fill the position of:
SENIOR GUEST RELATIONS EXECUTIVE – FRONT OFFICE
Requirements:
- Local, age between 30-40 years old.
- Minimum 3 years’ proven Front Desk experience as a Senior Guest Relations Executive or similar position.
- Diploma in Hospitality Management, or similar.
- Familiarity with hospitality industry standards.
- A guest-oriented and professional attitude.
- Proficiency in English; knowledge of additional languages is a plus.
- The ability to work in a team or individually as and when required.
- Excellent organizational and time management skills.
- Outgoing and cheerful personality.
- Computer literacy.
Responsibilities and Duties:
- Review arrival lists to welcome guests.
- Process arrival guests check-in and check-out.
- Provide information to guests about amenities, surrounding venues, etc.
- Promote hu’u experiences to guests.
- Assist guest’s requests, such as villa facilities, transportation, restaurant recommendations & reservation, etc.
- Address guest feedbacks and report to HOD.
- Daily record of Guest Experiences and report to HOD.
If you meet the above requirements, please email your curriculum vitae (in English) together with recent color photograph to:
HQHR@huubali.com
Please state the Job Title in the email “Subject”.
Only qualified candidates will be notified.