HHRMA Hotel Bali – The Pala Ubud
We’re looking for a qualified candidate to fill up the vacant position of: Guest Relations
Job description:
- Responsible for the overall villa’s operation and guest experience on a daily basis.
- Working collaboratively and overseeing all the staff to ensure a high standard of services.
- Responsible and handled requests for site inspections from clients and event organizers with professionalism and courtesy.
- Maintaining high levels of cleanliness and proper facilities, working on improvements of villa conditions.
- Maintain open and clear communication with guests to understand their needs and preferences
- Maintaining good relationships with wedding organizers, event organizers, and local authorities.
- Organizing guests’ daily activities, guest inquiries, concerns, and special requests promptly and effectively.
- Work closely with other departments, such as butler, housekeeping, and F&B teams, to ensure a seamless guest experience.
General Qualification:
- Having a bachelor’s degree in tourism management or related field.
- Having leadership and interpersonal skills.
- Having general knowledge of all sections of the hospitality business.
- Having Financial Control knowledge.
- Excellent proficiency in English and Bahasa Indonesia.
If you feel you are suitable for this position, please send updated CV + recent photo latest on 29Februari 2024 to email:
hr.thepalaubud@gmail.com
All applications will be treated confidentially & only qualified candidates will be notified.