Grand Istana Rama Hotel Kuta

HHRMA Hotel Bali – Grand Istana Rama Hotel

Grand Istana Rama Hotel is a 4 star hotel located in the heart of Jalan Pantai Kuta.

The pride of Grand Istana Rama Hotel is in having a luscious garden surrounding our suites and rooms where one can witness a family of squirrels playing and living on a giant banyan tree. Whether one searches for that perfect wave for surfing, a gift or two to take home or just want to experience the rich cultures of Bali, then Grand Istana Rama Hotel is the perfect place for your accommodation. Kuta Beach is just across the hotel, while Beachwalk Shopping Center is just a few steps away.

Currently we are inviting the best applicant to be our team player for the following positions :

Position           : Duty Manager

Department    : Front Office

1. Min Diploma/Bachelor Degree
2. Able to use VHP
3. Excelent of Handling Complaint
4. Good Communication skill
5. Able to present the Training
6. Able to work and get along with the team
7. Able to increase revenue
8. Maintain service ecxellence
9. Able to do receptionist function

Position           : Front Office Supervisor

Department    : Front Office

2. Min Diploma/Bachelor Degree
3. Previous experience in front desk or guest service roles, along with at least 2-3 years of supervisory experience in a hotel or similar establishment
4. Strong interpersonal and customer service skills are essential
5. Demonstrated leadership skills to manage and motivate a team of Front Office Staff, ensuring smooth operations and excellent guest experiences
6. Effective verbal and written communication skills in English
7. The ability to resolve guest issues and address operational challenges efficiently
8. Willingness to work flexible hours

Position           : Digital Marketing Supervisor

Department    : Sales & Marketing

1. Bachelor’s degree in any major in any major of Digital Marekting, Information Technology and Technique
2. Of 2 years experience in a similar position in Hospitality Industry
3. Have a high creative and initiative in setting-up digital marketing strategy
4. Have a strong logical and good analytical thinking, able to work under pressure and target oriented
5. Have a firm attitude, open minded and communicative
6. Fluency in English : other languages are a plus

Position           : Purchasing Runner Daily Worker

Department    : Purchasing

1. High School diploma or equivalent
2. Proven experience in a similar role, preferably in procurement or Purchasing
3. Familiarity with procurement processes and supply chain management
4. Ability to effectively communicate with vendors, suppliers, and internal stakeholders
5. Ability to collaborate with various departments, including finance and operations

Position           : Guest Service Attendant

Department    : Front Office

1. Minimum of 1-2 years of experience
2. Customer service experience preferred
3. Strong communication and interpersonal skills
4. Ability to stand and walk for extended periods of time
5. Ability to work a flexible schedule, including weekends and holidays
6. Proficiency in English, both written and verbal
7. Basic computer skills

Position           : Guest Relation Officer

Department    : Front Office

1. Minimum of 1-2 years of experience
2. Fluency in Mandarin and English is essential. Proficiency in other languages is a plus
3. A bachelor’s degree/Diploma in hospitality management, tourism, or a related field is preferred
4. Proven track record in providing exceptional customer service. Ability to anticipate guest needs, handle complaints, and ensure guest satisfaction
5. Strong interpersonal skills to build positive relationships with guests and team members. Ability to work well in a team oriented environment
6. Basic computer skills

Position           : Cook Helper Dimsum

Department    : Food & Beverage Product

1. Proficient in basic cooking techniques and knowledge of Dimsum Cuisine
2. Able to work collaboratively with kitchen staff to ensure efficient food preparation
3. Familiarity with food safety and hygiene standards to ensure safe food handling
4. Effective communication skills to coordinate with chefs and kitchen staff
5. Willing to work flexible hours, including weekends and holidays

Position           : Cook Teppanyaki

Department    : Food & Beverage Product

1. Proven experience as a Teppanyaki Cook or similar role, with a deep understanding of Teppanyaki cooking techniques
2. Proficiency in performing entertaining cooking shows while maintaining a focus on food quality and safety
3. Kowledge of Japanese cuisine and ingredients, with the ability to create authentic and flavorful dishes
4. Strong interpersonal and vommunication skills to interact with guests and team members effectively
5. Ability to work in a fast paced environment and handle multiple orders simultaneously without compromising quality
6. Excellent organizational skills and attention to ensure accurate preparation and presentation of dishes
7. A passion for culinary excellence and a commitment to delivering outstanding customer service.

Position           : Civil Engineering ( Daily Worker )

Department    : Engineering

1. Minimum of 2 years of experience in Civil Engineering or related field
2. Basic understanding of civil engineering principles and construction techniques.
3. Good communication and problem solving skills
4. Ability to work independently and in a team environment
5. Able to join immediately

Position           : Cook Helper ( Daily Worker )

Department    : Food & Beverage Product

1. Have experience in the same position
2. Respectful & hard working team player.
3. Relevant educational background with the position applied
4. Can join immediately

Position           : Purchasing, Marcomm Executive, Houskeeping, Food & Beverage Service, Food & Beverage Product, Front Office, Engineering ( Trainee )

1. Min SMK/D1
2. Have experience in similar position
3. Able to adapt and learn fast
4. Can join immediately

Please submit your CV and recent photograph to recruitment@grandistanarama.com