HHRMA Hotel Bali – Vije Boutique Resort & Spa
About VIJE Boutique Resort & Spa
VIJE Resort is Ubud’s most cherished family-owned boutique resort where genuine family warmth meets authentic Balinese heritage. Our intimate 18-room property creates a home away from home for discerning international travelers seeking meaningful connections and authentic cultural experiences in the heart of Ubud.
We are looking for passionate, dedicated, and professional individuals to join our growing team. If you have a strong desire to grow in the hospitality and wellness industry, this is your opportunity!
Open Positions:
- Sales & Marketing Manager
- Engineering Supervisor
- Engineering Staff
- Spa Therapist Staff
- Spa Therapist Daily Worker
Position Title: Sales & Marketing Manager
Department: Sales & Marketing
Reports To: Owner Representative
Employment Type: Contract
Job Purpose
To independently manage all sales and marketing efforts of the resort, including strategy, execution, and daily operations, in order to drive occupancy, increase brand visibility, and support business growth. Embodying our core values of Family Excellence and Cultural Heritage, driving occupancy through authentic storytelling and creating meaningful connections that touch the hearts of our guests.
Key Responsibilities
Sales & Revenue Management:
- Handle direct communication with potential guests, travel agents, OTAs, corporate clients, and event organizers
- Develop and maintain strong relationships with key partners and accounts
- Respond to inquiries, prepare proposals, and follow up on leads and bookings
- Manage OTA extranets, update rates and availability, and optimize content and promotions
- Track performance metrics, maintain reports on bookings, conversion, and marketing ROI
Marketing & Brand Management:
- Plan and execute all sales and marketing activities, including online and offline campaigns
- Create and manage promotional materials, social media content, and digital marketing campaigns
- Monitor market trends, competitor pricing, and guest feedback to adjust strategies as needed
- Ensure brand consistency across all marketing channels and communications
- Supervise creative content team in producing marketing materials, photo/video shoots, and social media content that showcases our thoughtfully curated experiences from peaceful wellness rituals to exciting adventures, while ensuring brand identity consistency and analyzing Instagram performance metrics
Partnership & Operations:
- Collaborate with operational departments to ensure smooth delivery of group bookings, events, or guest special requests
- Represent the resort in networking events, site inspections, and local community collaborations
Qualifications
- Education: Bachelor’s Degree in Marketing, Business Administration, Hospitality, or related field.
- Experience: Minimum 3–5 years in a sales and marketing role, preferably in a boutique hotel or resort setting.
- Skills: Multitasking, self-motivation, digital marketing, content creation, negotiation, communication, OTA management.
- Language Proficiency: Fluent in English; proficiency in Bahasa Indonesia is an advantage.
- Culture Fit: Deep appreciation for authentic Balinese traditions and family hospitality values.
Additional Duties
- Perform other related duties as assigned by management.
- Ensure all activities align with resort policies, brand standards, and guest satisfaction goals.
This job description is not intended to be an exhaustive list of all the skills, effort or working conditions responsibilities associated with the position. It is intended to provide an overview of the principle elements that are essential for the implementation of the work. All job descriptions are subject to change.
Position Title: Engineering Supervisor
Department: Engineering
Reports To: Resort Manager
Employment Type: Contract
Job Purpose
We’re seeking an experienced Engineering Supervisor to lead our engineering team in maintaining the resort’s facilities and ensuring smooth operations. This role combines hands-on technical expertise with leadership responsibilities.
Key Responsibilities
Daily Operations:
- Supervise engineering staff in maintenance and repair activities
- Oversee preventive maintenance schedules and facility performance
- Maintain detailed records of maintenance, repairs, and inventory
- Conduct generator testing and maintenance checks
- Monitor pool water quality and chemical balance daily
Technical Leadership:
- Troubleshoot and resolve technical issues promptly
- Provide training and guidance to engineering staff
- Ensure compliance with health, safety, and environmental regulations
- Maintain pool filtration and water treatment systems
Emergency Response:
- Handle emergency maintenance situations and after-hours calls
- Ensure generator readiness for power outages
- Minimize guest disruption during maintenance activities
Communication & Management:
- Report to Resort Manager on engineering operations
- Coordinate with other departments and manage vendor relationships
- Handle guest complaints related to maintenance issues
Qualifications
- Experience: Minimum 2–4 years of experience in hotel engineering, with at least 1 year in a supervisory role.
- Skills: Strong technical knowledge in electrical, mechanical, and plumbing systems.
- Language Proficiency: Basic English communication is an advantage.
- Culture Fit: Deep appreciation for authentic Balinese traditions and family hospitality values.
Additional Duties
- Perform other related duties as assigned by management.
- Ensure all activities align with resort policies, brand standards, and guest satisfaction goals.
This job description is not intended to be an exhaustive list of all the skills, effort or working conditions responsibilities associated with the position. It is intended to provide an overview of the principle elements that are essential for the implementation of the work. All job descriptions are subject to change.
Position Title: Engineering Staff
Department: Engineering
Reports To: Engineering Supervisor
Employment Type: Contract
Job Purpose
We’re looking for a dedicated Engineering Staff to ensure the smooth operation and maintenance of our resort facilities. This role requires technical skills, attention to detail, and a proactive approach to handling daily engineering tasks.
Key Responsibilities
Daily Maintenance:
- Perform routine maintenance and repair on electrical, mechanical, plumbing, and HVAC systems
- Conduct regular inspections of facilities to ensure safety and functionality
- Maintain equipment logs and update daily checklists
- Support preventive maintenance programs to minimize breakdowns
Guest & Staff Support:
- Respond promptly to guest and staff maintenance requests
- Ensure minimal disruption during maintenance activities
- Coordinate with housekeeping and front office for room maintenance
Safety & Projects:
- Ensure compliance with safety standards and procedures
- Assist with project setups, renovations, or technical installations
- Report safety concerns and equipment issues to Engineering Supervisor
Qualifications
- Experience: Minimum 2 years of experience in hotel engineering/maintenance.
- Skills: Knowledge of electrical, plumbing, and mechanical systems, Ability to troubleshoot and repair
- equipment efficiently.
- Language Proficiency: Basic English communication is an advantage.
- Culture Fit: Deep appreciation for authentic Balinese traditions and family hospitality values.
Additional Duties
- Perform other related duties as assigned by management.
- Ensure all activities align with resort policies, brand standards, and guest satisfaction goals.
This job description is not intended to be an exhaustive list of all the skills, effort or working conditions responsibilities associated with the position. It is intended to provide an overview of the principle elements that are essential for the implementation of the work. All job descriptions are subject to change.
Position Title: Spa Therapist
Department: Spa
Reports To: Resort Manager
Employment Type: Contract
Job Purpose
We are seeking a professional and passionate Spa Therapist to deliver exceptional spa treatments and services to our guests. This role requires strong technical skills, a caring attitude, and the ability to create a relaxing and memorable spa experience that reflects the values of Balinese hospitality.
Key Responsibilities
Spa Treatments:
- Perform a wide range of treatments including traditional Balinese massage, body therapies, facials, and beauty treatments.
- Ensure all treatments are delivered to the highest standard, following spa protocols and guest preferences.
- Maintain cleanliness and hygiene of treatment rooms and equipment.
Guest Experience:
- Provide warm and personalized service to enhance guest relaxation and satisfaction.
- Offer recommendations on treatments and spa products based on guest needs.
- Respond promptly and professionally to guest requests or concerns.
Operations & Safety:
- Prepare treatment areas and products prior to guest appointments.
- Adhere to health, safety, and sanitation regulations.
- Report any equipment maintenance or supply needs to the Spa Supervisor.
Qualifications
- Experience: Minimum 1–2 years as a Spa Therapist in a hotel, resort, or spa environment.
- Skills: Proficiency in traditional Balinese massage and other spa treatments; knowledge of anatomy and body physiology.
- Certification: Relevant spa/therapy certification is required.
- Language Proficiency: Basic English communication is an advantage.
- Culture Fit: Passion for wellness and a deep appreciation of authentic Balinese traditions and family hospitality values.
Additional Duties
- Perform other spa-related duties as assigned by management.
- Ensure all activities align with resort policies, brand standards, and guest satisfaction goals.
This job description is not intended to be an exhaustive list of all responsibilities, skills, or working conditions. It provides an overview of the principal duties essential to the role. All job descriptions are subject to change.
Position Title: Spa Therapist – Daily Worker
Department: Spa
Reports To: Resort Manager
Employment Type: Daily Worker
Job Purpose
We are looking for an enthusiastic Spa Therapist (Daily Worker) to support our spa team in delivering high-quality treatments and services. This role suits individuals who are passionate about wellness, skilled in spa treatments, and eager to provide an exceptional guest experience.
Key Responsibilities
- Perform spa treatments including Balinese massage, body therapies, facials, and other beauty treatments as scheduled.
- Assist in daily spa operations, including preparing treatment rooms and ensuring cleanliness.
- Provide professional and friendly service to all guests.
- Support the spa team during peak periods and special events.
- Maintain hygiene, safety, and sanitation standards at all times.
Qualifications
- Experience: Preferably 1 year experience as a Spa Therapist (fresh graduates with certification are welcome).
- Skills: Knowledge of Balinese massage techniques and other spa treatments.
- Certification: Spa/therapy training certification is required.
- Language Proficiency: Basic English is an advantage.
- Culture Fit: Positive attitude, team player, and alignment with Balinese hospitality values.
Additional Duties
- Assist with other spa-related tasks as needed.
- Ensure guest satisfaction and compliance with resort standards.
This job description is not intended to be an exhaustive list of all responsibilities, skills, or working conditions. It provides an overview of the principal duties essential to the role. All job descriptions are subject to change.
Join our team and be part of a serene and vibrant environment dedicated to providing exceptional service to our guests.
Interested applicants should send their CV, update photo and cover letter to:
hr@vijeboutiqueresort.com
Subject: Name_position