HHRMA Hotel Bali – Uluwatu Sunset Hills
We are looking for professional candidate to be part of our team, for the following position:
- Front Office Manager
Job Responsibilities:
- Oversee and coordinate daily Front Office operations, including reception, reservation and guest Services
- Ensure excellent guest service and promptly handle guest requests or complaints
- Ensure smooth check in and check out and reservation processes.
- Handle guest complaints and request promptly and professionally.
- Prepare and analyze Front Office reports, budgets and occupancy forecasts.
- Monitor staff scheduling, performance and grooming standards.
- Coordinate with other departments to ensure efficient operations and guest satisfaction.
With Qualifications:
- Minimum 2 – 3 year in hospitality management, preferably as same position in villas, resorts or boutique hotels.
- Strong leadership, organizational and problem solving skills.
- Excellent communication skills in English (both written and spoken)
- Ability to manage teams with a hands on and guest oriented approach.
- Knowledge of hospitality systems, SOPs, and operational standards.
Only shortlisted candidates will be invited for an interview,
Please send your resume with recently photograph to email: