HHRMA Hotel Bali – The Seven Residence
The Seven Residence, Kerobokan Bali, a well-established villa in Kerobokan – Bali, is looking for:
- Operation Manager
- Relationship Manager
- Revenue Manager
- Area Villa Manager
- Senior Digital Marketing
- Social Media Specialist
- Account Payable & General Cashier
- Housekeeping
Qualifications:
- Good understanding in Villa / Resort work flow.
- Have experience in the same / similar position would be preferable.
- English speaking and writing would be preferable.
- Open minded and can work in a team.
Position-Specific Qualifications:
Operation Manager:
- Good understanding in multi-management Villa / Resort work flow
- Strong understanding of end-to-end villa/resort operations, including housekeeping, maintenance, and guest services.
- Excellent leadership and team management skills with the ability to motivate and supervise cross-departmental teams.
- Experience in handling daily operations across multiple properties with attention to service standards, guest satisfaction, and efficiency.
- Strong problem-solving skills and the ability to make sound decisions quickly in a dynamic operational environment.
- Ability to develop and implement SOPs, operational checklists, and service quality standards.
- Skilled in scheduling, budgeting, and resource planning to ensure smooth operations.
- Proficient in using Google Workspace, property management systems, and basic reporting tools.
- Strong communication and coordination skills for liaising with villa owners, guests, vendors, and internal departments.
- Experience in pre-opening villa setups and coordinating handovers from project to operational phase is a plus.
- Open-minded, proactive, detail-oriented, and able to work under pressure and deadlines.
Relationship Manager:
- Leadership skills with the ability to manage operations, oversee staff, and maintain clear communication.
- Proven experience in villa pre-opening setup, including coordination with owners, suppliers, and internal departments.
- Strong project management skills to lead and execute the villa setup process from handover to operational readiness.
- Excellent coordination and communication skills with ability to liaise with property owners, vendors, and operational teams.
- Experience in preparing villa setup documentation such as inventory lists, SOPs, owner reports, and operational checklists.
- Strong attention to detail, organizational skills, and the ability to work under deadlines.
- Able to work cross-functionally with departments such as operations, housekeeping, maintenance, and marketing.
- Proficient in using project tracking tools, Google Workspace, and basic reporting formats.
- Open-minded, proactive, and able to adapt in a fast-paced and dynamic environment.
- Previous experience in a similar or related position in the hospitality/villa industry is a strong plus.
Revenue Manager
- Strong leadership skills with the ability to manage revenue operations, lead the team effectively, and ensure clear and strategic communication across departments.
- Strong strategic thinking and decision-making abilities.
- Ability to manage Sales & Marketing teams and achieve KPI targets revenue. Strong analytical skills, critical thinking, creative and open minded on marketing distribution.
- Understanding digital marketing, social media set-up and ecommerce systems.
- Experienced in budgeting, forecasting, and resource allocation for revenue management.
- Exceptional analytical skills and the ability to use data-driven insights to optimize pricing strategies, maximize occupancy, and increase revenue.
- Excellent communication and negotiation skills with the ability to build strong relationships with clients and partners.
- Strong critical thinking, creative problem-solving skills, and an open-minded approach to new distribution channels and opportunities.
- Open-minded, creative, and able to work collaboratively within a team environment.
Villa Supervisor
- Experienced in supervising daily villa operations and coordinating with housekeeping, maintenance, and guest service teams across multiple properties.
- Proactive in handling guest satisfaction, reporting defects or issues, and following up on complaints to ensure prompt resolution and operational excellence.
Senior Digital Marketing
- Strong expertise in SEO, SEM, social media, content marketing, email marketing, paid advertising, and digital tools such as Google Ads, Meta Business Suite, Google Analytics, and Mailchimp, with a proven track record in driving traffic, engagement, and conversions through strategic campaign execution and ROI optimization
Social Media Specialist
- An open-minded individual with 1–2 years of experience in a similar role preferably in the hospitality or villa/resort industry. Skilled in content creation (photography, videography, planning, and editing), social media strategy and analytics, up-to-date with industry trends.
Account Payable & General Cashier
- Experienced in handling payments, daily cash reconciliation, and financial administration with a basic understanding of accounting; attention to detail, integrity, and familiarity with accounting software are an advantage.
Housekeeping
- Skilled in maintaining cleanliness and guest comfort.
Kindly send your CV by email to:
Contact: hr@villasrus.co
Please mention your name and position in the subject of the email, example: Dody – Operation Manager
Address: Jl. Sunset Road, Gg. Meduri No.5a, Kerobokan Kelod, Kuta, Badung Regency Bali – 80361
+62 361 737 238