HHRMA Hotel Bali – Layangan Resort Bali
Layangan Resort Bali are seeking a passionate and experienced Operations Manager to lead the day-to-day operations of a new luxury boutique resort in East Bali. This role is ideal for a proactive leader who thrives in a natural setting, enjoys developing teams, and is dedicated to creating exceptional guest experiences that reflect both international hospitality standards and Balinese authenticity.
Key Responsibilities
- Handle guest relations, special requests, and VIP services with discretion and warmth.
- Implement and oversee service standards and operational SOPs for a refined luxury environment.
- Lead, train, and mentor staff across departments (front office, housekeeping, F&B, spa, facilities, security).
- Build a high-performance culture focused on accountability, teamwork, and genuine hospitality.
- Monitor daily operations to ensure efficiency, quality, and cost control.
- Manage operational budgets, purchasing, and inventory systems.
- Oversee property maintenance planning and preventive maintenance schedules.
- Collaborate with ownership on business strategy, reporting, and continuous improvement.
- Maintain strong relationships with neighboring landowners, local community leaders, and banjar authorities.
- Ensure compliance with local regulations, permits, and safety standards.
- Represent the resort positively in all interactions with local stakeholders and government offices.
Qualifications
- Based in or familiar with East or Central Bali are strongly preferred.
- Minimum 3+ years’ experience in luxury resort or hotel operations management.
- Proven leadership in a boutique or 5-star environment.
- Minimum Diploma degree in Hospitality Management or a related field preferred.
- Excellent English (spoken and written).
- Strong understanding of luxury hospitality standards and guest expectations.
- Hands-on, proactive, detail-oriented, and solution-driven leadership style.
- Experience in resort pre-opening or rebranding is a strong advantage.
- Familiarity with PMS/POS systems and hospitality reporting tools.
Benefit
- Starting salary: IDR 8,000,000 per month depends on experience.
- Performance-based incentive structure.
- Opportunity to shape a new luxury resort from the ground up.
Job Location:
Jl. Pucak Sari, Desa Selat, Kecamatan Selat, Kabupaten Karangasem, Bali
https://maps.app.goo.gl/RkbVbtRRHD7LgqAB7?g_st=ipc
Contact Information:
Email : hr.wiseorangutan.bali@gmail.com
WhatsApp : 081-935-184-240
Instagram : https://www.instagram.com/thelayanganbali?igsh=MXg0N3NjbGF1aWljeg