HHRMA Hotel Bali – Hotel Segara Agung
Hotel: Segara Agung Boutique Hotel ( Sanur )
Position 1: Hotel Operations Manager
Type: Full-time
Job Summary:
We are looking for a proactive and experienced Hotel Operations Manager to oversee the day-to-day operations of our hotel in Bali. You will ensure smooth coordination between departments, maintain service quality, and support the hotel’s strategic growth goals.
Responsibilities:
- Supervise and coordinate daily hotel operations across front office, housekeeping, maintenance, and F&B
- Monitor guest satisfaction and resolve issues to ensure an exceptional guest experience
- Maintain quality standards across services and facilities
- Manage staff scheduling, performance, and training
- Monitor operational budgets and control costs
- Ensure compliance with health, safety, and hotel policies
- Support marketing and OTA activities alongside the owner or sales team
- Generate regular reports for management
Requirements:
- Able to join immediately
- Domicile in Bali
- Proven experience in a hotel management role (Minimum 3 Years of Experience)
- Strong leadership and interpersonal skills.
- Fluent in English. Both written and spoken
- Knowledge of hotel management software (e.g., Opera, PMS).
- Excellent organizational and multitasking abilities.
Position 2: General Administrative Assistant
Type: Full time
Job Summary:
We are seeking a highly organized and detail-oriented General Admin Assistant to support the hotel’s daily administrative tasks. The role involves handling documentation, supporting HR and finance functions, and assisting the management team with clerical needs.
Responsibilities:
- Handle administrative tasks including filing, scheduling, and documentation
- Support HR duties (attendance, leave records, basic payroll coordination)
- Assist with supplier communication and procurement documentation
- Manage emails, records, and prepare reports as needed
- Coordinate basic bookkeeping and petty cash tracking
- Provide general support to hotel operations and management
- Manage inventory stock take
Requirements:
- Minimum 1–2 years administrative or clerical experience
- Proficient in Microsoft Office (Excel, Word)
- Detail-oriented, reliable, and able to meet deadlines
- Good written and spoken English; Bahasa Indonesia essential
- Hotel or hospitality experience preferred, but not required
How to Apply:
Send your updated CV with most recent photograph to: