HHRMA Hotel Bali – Horison Ultima Seminyak
WE ARE HIRING!
Hotel Horison Ultima Seminyak is looking for passionate and dedicated individuals to join our growing team. If you have a strong hospitality mindset and are committed to delivering excellent service, we want to hear from you!
Available Positions:
- Guest Service Agent (Staff)
- Bell Driver (Daily Worker)
- Trainee FB Service Departments
Guest Service Agent (Staff)
Job Descriptions:
- Handle guest check-in and check-out efficiently, ensuring accurate information, room allocation, and payment processing.
- Respond to guest inquiries, requests, and complaints in a professional and timely manner.
- Manage room reservations, assignments, and special accommodations based on guest preferences and availability.
- Provide information about hotel amenities, services, local attractions, and dining recommendations.
- Handle incoming phone calls, emails, and messages; redirect them as necessary to the appropriate departments.
- Perform administrative tasks such as updating guest profiles, generating reports, and record-keeping.
- Operate the VHP system for room inventory and reservations management.
Job Requirements:
- Minimum high school diploma (hospitality or customer service certification is a plus).
- Previous experience in a similar front desk or Guest Service Agent role.
- Excellent interpersonal and communication skills.
- Professional appearance, positive attitude, and a guest-first mindset.
- Fluent in English, both spoken and written (additional languages are an advantage).
- Familiarity with VHP systemis highly preferred.
Benefits:
- Competitive salary based on experience
- Career development opportunities
- Meals provided during shift
- Mandiri Inhealthinsurance coverage
Bell Driver (Daily Worker)
Job Descriptions:
- Warmly greet guests upon arrival and departure, assisting with luggage and transportation needs.
- Transport luggage to and from guest rooms with care and professionalism.
- Provide guests with accurate information and recommendations on hotel services and nearby attractions.
- Maintain cleanliness and order at the bell desk and lobby area.
- Coordinate guest transportation services such as taxi or shuttle bookings.
- Ensure timely pick-up and delivery of guest items and luggage.
- Consistently adhere to hotel standards, policies, and safety protocols.
Job Requirements:
- High school graduate or equivalent.
- Possession of valid SIM A & C driver’s licenseswith a clean driving record.
- Previous experience as a bell driver or in customer service is preferred.
- Strong verbal communication and interpersonal skills.
- Willingness to work flexible shifts, including weekends and holidays.
- Physically fit with the ability to lift and carry luggage safely.
- Professional grooming and attitude.
- Good knowledge of the local area and directions.
Benefits:
- Meal
- IDR 141.500/day
- Service Charge
- BPJS Ketenagakerjaan & BPJS Kesehatan
Trainee – F&B Service Department
Please send your CV & recent photograph to:
hrofficer@horisonseminyak.com
Subject: Name_Position
(Only shortlisted candidates will be notified for further recruitment process)
More Info:
Adress: Hotel Horison Ultima Seminyak, Jl. Arjuna (Double Six), Seminyak
Telephone: +62 361-739018
Phone/Whatsapp: +62 882-9970-0009