HHRMA Hotel Bali – Imani Suites
Imani Suites, boutique hotel located in the heart of Seminyak’s prestigious Petitenget area. With a range of luxury suites and boasting a magnificent rooftop pool deck, Imani Suites is the perfect location to relax and unwind whilst enjoying the lights, atmosphere and fine dining experiences that Petitenget has to offer.
We are currently looking for a potential candidate to join our team as :
Receptionist
Responsibilities:
- Welcome guests & handle check-in/out;
- Answer inquiries & address guest concerns;
- Manage reservations & room assignments;
- Process payments & maintain accurate records;
- Support other departments & ensure security;
- Promote hotel services & maintain a positive image.
Qualifications:
- Minimum Diploma in Hospitality, Marketing, or Communication;
- Minimum 2 years of experience in Front Office Receptionist, preferably in the hospitality industry;
- Exceptional customer service skills and active listener;
- Has good personality, attitude, discipline and neat appearance;
- Highly organized and able to work with a system in following up with customer from quotation to final payments;
- Excellent communication and interpersonal skills;
- Fluent in English and Bahasa;
- Adept at prioritizing, scheduling and multitasking;
- Familiar with VHP system;
- Ability to work independently and as part of a team;
- Able to join immediately;
- Based in Bali.
Waitress (Casual Daily Worker)
Responsibilities:
- Welcome guests warmly and ensure a positive first impression upon arrival;
- Effectively communicate with guests to ascertain their food and beverage preferences;
- Accurately take and transmit food and beverage orders;
- Deliver food and beverages to guests’ tables in a timely and courteous manner;
- Maintain a clean and organized dining area, ensuring adherence to hygiene and safety standards;
- Proactively address guests’ needs and inquiries, providing exceptional customer service;
- Collaborate effectively with team members to optimize service delivery and ensure a seamless dining experience for all guests.
Qualifications:
- Minimum 1 year of experience in related position, background in the hospitality or F&B domain is preferred;
- Good communication skills, good personality and discipline;
- Fluent in English and Bahasa;
- Neat personal appearance and a high level of personal hygiene;
- Ability to cope with the physical demands of the job;
- Familiar with EDC machine;
- Ability to work as part of a team;
- Able to join immediately;
- Based in Bali.
Please send your update CV, application letter and references with the latest photograph to:
hr@imanisuites.com CC: hrimanisuites@gmail.com
Subject line: Name_Position
Only shortlisted candidates will be notified for the further recruitment process.
The deadline for submitting applications for this position is May 31, 2024.