HHRMA Hotel Bali – Oniria Bali
Oniria Bali is a little piece of paradise, located in the middle of beautiful Pesaban nature. It is an exclusive house where we serve our guest with the highest standard to bring heaven to earth for them. An oasis of peace in this crowded world.
Therefore, we are looking for a hardworking and enthusiastic HOUSE ASSISTANT MANAGER that is passionate for unique growth opportunity to help us create this amazing guest experiences when they stay in Oniria. A positive “yes, can do” mentality is a must. We are expanding the business 4 more houses to manage, and we are looking for someone that wants to grow in our organization.
The candidate should independently manage related department such as: housekeeping, butler, kitchen, gardener, etc. Able to give training and directing the team according to company standards.
Job summary:
- Leading and overseeing employees’s performance, conducting regular evaluation to help improve customer service in all areas including front office, housekeeping attendants and all employees.
- welcoming and registering guest once they arrive, including handling customers complaints and queries.
- Organizing activities and assigning responsibilities to employees to ensure productivity and weekly shifting and schedule
- Resolving issues regarding services, amenities and policies.
- Maintaining record of budget, funds and expenses
- Coordinating with external parties, including supplier, travel agencies and event organizers.
- Evaluating house performance and ensuring compliance with operational standards.
Requirements:
- Bachelor degree in hospitality, business administration or a relevant field
- A minimum 3 years experiences in management roles
- Outstanding interpersonal communication and customer service skills
- Exceptional leadership abilities with great attention to details.
IG: oniriabali
drop your CV to :