Goya Boutique Resort Ubud

HHRMA Hotel Bali – Goya Boutique Resort

Goya Boutique Resort is currently seeking for Guest Service Agent (Front Office) who is young, talented, and enthusiastic to join our team.

Job Duties

  • Responsible for greeting every guest upon arrival
  • Prepare documents and keys required for registration
  • Register arriving guests and assign rooms
  • Process guests’ departures, calculate charges and receive payments
  • Make, confirm, cancel and change reservations
  • Promptly and courteously attend to telephone calls and text messages, directing as
  • appropriate
  • Provide information on hotel facilities and services
  • Concierge services including booking activities, dining reservations and transport
  • Provide detailed information about points of interest in the area
  • Arrange services required for guests with special needs
  • Ensure guest special requests are efficiently completed
  • Store and retrieve luggage
  • Follow emergency and safety procedures
  • Provide direction to guests requiring guidance and offering any further assistance, as
  • required
  • Other related duties as assigned by the Front Office leadership team

Qualifications

  • Male (GSA)
  • Maximum 30 years old
  • Able to ride a car and have driving lisence
  • Post-secondary education an asset, but not mandatory (Pendidikan minimal SMK atau Diploma)
  • Tourism & Hospitality experience preferred (Berpengalaman di bidang pariwisata dan hospitality diutamakan)
  • Competent in Microsoft Office software (including but not limited to: Word, Outlook,
  • Excel)
  • Feel comfortable working in a fast-paced environment requiring multitasking
  • Strong problem-solving skills required
  • Excellent customer service and conflict resolution abilities
  • Knowledge of property and Whistler area
  • Ability to transfer luggage from vehicle trunks to bell carts and to guest rooms

If you have the experience, qualification, and passion, please apply by sending your application letter and Curriculum Vitae (CV) to :

Goya Boutique Resort Ubud Bali
Email : recruitment@goyaboutiqueresorts.com
or directly to our Resort at Jalan Bisma.
Applicants must apply with following documents: cover letter, CV, work certificates, latest photograph (4×6 cm), ID card.
Due date until October 31st  2023.

Don`t copy text!