HHRMA Hotel Bali – Seed Group Asia
This vacancy already occupied.
Seed Group Asia (Bali) is looking for candidates for reservation/e-commerce position with qualifications :
- Experience in Hotel industry in the same position for minimum 2 years
- Having experience working with Preno and Siteminder
- Having strong knowledge about Marketing Strategy on OTA and Offline Agent
- Answering inquiries from guests, via various channels such as email, phone and other online platforms such as OTAs and Vacation Rental Websites (including Airnb, etc.).
- Processing bookings received from OTAs, Emails or other channels into hotel systems.
- Preparing online invoice on payment gateway (DOKU) when needed
- Ensuring channel manager is correct when applicable.
- Updating / adjusting rates daily in our system and also OTAs when necessary.
- Creating seasonal promotions in our system and also OTAs when instructed by management.
- Coordinate guest activities, flights and book on behalf of them.
- Communicate on the phone guests via WA at anytime.
- Able to handle guest complaints and problems.
Application can be submitted to: