Seed Group Asia Kerobokan

HHRMA Hotel Bali – Seed Group Asia

This vacancy already occupied.

Seed Group Asia (Bali) is looking for candidates for reservation/e-commerce position with qualifications :

  • Experience in Hotel industry in the same position for minimum 2 years
  • Having experience working with Preno and Siteminder
  • Having strong knowledge about Marketing Strategy on OTA and Offline Agent
  • Answering inquiries from guests, via various channels such as email, phone and other online platforms such as OTAs and Vacation Rental Websites (including Airnb, etc.).
  • Processing bookings received from OTAs, Emails or other channels into hotel systems.
  • Preparing online invoice on payment gateway (DOKU) when needed
  • Ensuring channel manager is correct when applicable.
  • Updating / adjusting rates daily in our system and also OTAs when necessary.
  • Creating seasonal promotions in our system and also OTAs when instructed by management.
  • Coordinate guest activities, flights and book on behalf of them.
  • Communicate on the phone guests via WA at anytime.
  • Able to handle guest complaints and problems.

Application can be submitted to:

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