HHRMA Hotel Bali – Kampung Uma Dawa Villas
Kampung Uma Dawa Villas, Complex Villas with 7 units 2 Bedrooms located in Pejeng currently looking for member as Operational Manager. As the Villa Operational Manager, you will be responsible for overseeing the day-to-day operations and ensuring the smooth functioning of our villa(s). You will play a pivotal role in maintaining high standards of service, guest satisfaction, and efficient management of resources.
Responsibilities:
- Manage and coordinate all aspects of villa operations, including housekeeping, maintenance, guest services, and staff scheduling.
- Uphold and enforce high standards of service quality and cleanliness throughout the property.
- Develop and implement operational policies and procedures to enhance guest experience and optimize efficiency.
- Oversee the recruitment, training, and performance evaluation of villa staff.
- Collaborate with various departments (such as reservations, F&B, and security) to ensure seamless guest experiences.
- Monitor and manage budgets, expenses, and inventory control.
- Address and resolve guest concerns or issues in a timely and professional manner.
- Conduct regular inspections to ensure adherence to safety, health, and sanitation standards.
- Foster a positive working environment and promote teamwork among staff members.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
- Proven experience in hospitality management, preferably in a luxury villa or hotel setting.
- Strong leadership, organizational, and interpersonal skills.
- Excellent communication abilities, both written and verbal.
- Ability to multitask, prioritize, and problem-solve effectively.
- Proficiency in relevant software and systems used in hospitality operations.
Please submit your resume/CV to :
Kampung Uma Dawa Villas
Banjar Uma Dawa, Pejeng Kangin, Gianyar
Email : kampungumadawa@gmail.com