Kampung Uma Dawa Villas Gianyar

HHRMA Hotel Bali – Kampung Uma Dawa Villas

Kampung Uma Dawa Villas, Complex Villas with 7 units 2 Bedrooms located in Pejeng currently looking for member as Operational Manager. As the Villa Operational Manager, you will be responsible for overseeing the day-to-day operations and ensuring the smooth functioning of our  villa(s). You will play a pivotal role in maintaining high standards of service, guest satisfaction, and efficient management of resources.

Responsibilities:

  • Manage and coordinate all aspects of villa operations, including housekeeping, maintenance, guest services, and staff scheduling.
  • Uphold and enforce high standards of service quality and cleanliness throughout the property.
  • Develop and implement operational policies and procedures to enhance guest experience and optimize efficiency.
  • Oversee the recruitment, training, and performance evaluation of villa staff.
  • Collaborate with various departments (such as reservations, F&B, and security) to ensure seamless guest experiences.
  • Monitor and manage budgets, expenses, and inventory control.
  • Address and resolve guest concerns or issues in a timely and professional manner.
  • Conduct regular inspections to ensure adherence to safety, health, and sanitation standards.
  • Foster a positive working environment and promote teamwork among staff members.

Qualifications:

  • Bachelor’s degree in Hospitality Management, Business Administration, or related field (preferred).
  • Proven experience in hospitality management, preferably in a luxury villa or hotel setting.
  • Strong leadership, organizational, and interpersonal skills.
  • Excellent communication abilities, both written and verbal.
  • Ability to multitask, prioritize, and problem-solve effectively.
  • Proficiency in relevant software and systems used in hospitality operations.

Please submit your resume/CV to :

Kampung Uma Dawa Villas
Banjar Uma Dawa, Pejeng Kangin, Gianyar
Email : kampungumadawa@gmail.com

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