Kumpul Kumpul Villa Seminyak

HHRMA Hotel Bali – Kumpul Kumpul Villa

Kumpul Kumpul Villa (www.kumpul-kumpul.com) is looking for a suitable candidate to fill the following

Job Title: Reservation Officer
Location: JL Raya Seminyak. GG Tamansari No.2 . (Sebrang Sun Island Villa). Bali 80361

Job Responsibilities
1. Answering inquiries from guests, via various channels such as email, phone and other online platforms such as OTAs and Vacation Rental Websites. Inquiries such as villa information, rates, check-in information etc.
2. Processing bookings received from OTAs, Emails and Walk-Ins into the system. Updating allotments in OTAs according to availability. Ensuring channel manager is correct when applicable.
3. Updating / adjusting rates in our system and also OTAs when necessary. Creating seasonal promotions in our system and also OTAs when instructed by management.
4. Six working days a week from 9am to 5pm or 12 noon to 8pm.

Job Requirements
1. Fluency in English language in both oral and written is essential. This position requires daily conversation and interaction with guests, therefore a confident speaker is required.
2. Meticulous, pleasant, outgoing personality. Team player and ability to solve problems efficiently. Female preferred, male are welcomed to apply.
3. Min 2 years of experience in hospitality industry is necessary. Previous job experience that requires conversation and interaction with guests in English (oral & written) such as Guest Relations, Guest Service, Reservation Agent, Reception etc will be considered.
4. Familiarity with hospitality systems (channel manager, OTAs) is appreciated.
5. Indonesian national & currently residing in Bali.

Education Requirements
Minimum education is Diploma D3 with at least two years of experience in the industry.

If you fulfil the above requirements and are interested to join our team, please apply through ONE of the following methods:

WEBSITE (PREFERRED) www.kumpul-kumpul.com/career
EMAIL (SUBJECT: RSVP) villa@kumpul-kumpul.com
MAIL (ATTN TO: IVAN RUSTAM) Raya Seminyak. GG Tamansari No.2 (Sebrang Sun Island Villa). Bali 80361
Please note that only shortlisted candidates will be notified.

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